Shipping policy
At Fossil Art Creations, we strive to get your orders to you quickly and efficiently. Here's what you need to know:
Materials & Ethics
All fossils and shark teeth are legally and ethically sourced; no parts from living or protected species are used. Items are artisan-made and intended as art/collectibles.
Processing Time
- Orders are typically processed within 24-48 hours of receipt.
- Processing time may vary during peak season or holidays.
Shipping Methods
- We use USPS, UPS, FedEx to ship our products.
- Shipping rates are calculated based on package weight and destination.
Shipping
- Standard Shipping (3-7 business days)
- Expedited Shipping (2-3 business days)
- Priority Shipping (1-2 business days)
Delivery Times
- Delivery times are estimates and may vary due to circumstances beyond our control.
- We are not responsible for delays caused by weather, traffic, or other factors.
Tracking
- You will receive tracking information via email once your order ships.
- Please use this information to track your package.
International Shipping
- International shipping rates and delivery vary.
- Please contact us for specific rates and estimates.
Returns
- SEE OUR RETURN POLICY for information
Damaged or Lost Packages
- If your package arrives damaged or is lost, please contact us within 24 hours.
- We will work with you to resolve the issue promptly.