Shipping policy

At Fossil Art Creations, we strive to get your orders to you quickly and efficiently. Here's what you need to know:

Materials & Ethics

All fossils and shark teeth are legally and ethically sourced; no parts from living or protected species are used. Items are artisan-made and intended as art/collectibles.

Processing Time

  • Orders are typically processed within 24-48 hours of receipt.
  • Processing time may vary during peak season or holidays.

Shipping Methods

  • We use USPS, UPS, FedEx to ship our products.
  • Shipping rates are calculated based on package weight and destination.

 Shipping

  • Standard Shipping (3-7 business days)
  • Expedited Shipping (2-3 business days)
  • Priority Shipping (1-2 business days)

Delivery Times

  • Delivery times are estimates and may vary due to circumstances beyond our control.
  • We are not responsible for delays caused by weather, traffic, or other factors.

Tracking

  • You will receive tracking information via email once your order ships.
  • Please use this information to track your package.

International Shipping

  • International shipping rates and delivery vary.
  • Please contact us for specific rates and estimates.

Returns

  • SEE OUR RETURN POLICY for information

Damaged or Lost Packages

  • If your package arrives damaged or is lost, please contact us within 24 hours.
  • We will work with you to resolve the issue promptly.